Frequently Asked Questions
 
      Support Email
 
    Support Phone
(+1) 5703307888
FAQ
To maintain compatibility, disable future printer updates. For setup assistance, consult our illustrated guide or reach out to us for further assistance.
When the "Used or Refilled" warning appears, indicating the cartridge has been used or refilled, simply press OK to proceed with printing.
If a "Supply Problem" occurs, indicating a communication issue with the supplies, press Hide, then open and close the front cover to attempt reconnection.
Yes, you can continue printing by pressing the "OK" button when the "Cartridges Very Low" message is displayed.
When the "Used or Refilled" warning appears, indicating the cartridge has been used or refilled, simply press OK to proceed with printing.
If a "Supply Problem" occurs, indicating a communication issue with the supplies, press Hide, then open and close the front cover to attempt reconnection.
Yes! Every cartridge is equipped with an advanced smart chip that monitors toner usage in real time. It provides precise ink-level alerts on your printer display/computer (just like OEM chips), so you’ll never run out of ink unexpectedly.
Please follow the on-screen instructions: Reinsert the cartridge into the correct slot until you hear a "click" sound, then close the cover properly.
Yes! Every cartridge is equipped with an advanced smart chip that monitors toner usage in real time. It provides precise ink-level alerts on your printer display/computer (just like OEM chips), so you’ll never run out of ink unexpectedly.
Please follow the on-screen instructions: Reinsert the cartridge into the correct slot until you hear a "click" sound, then close the cover properly.
This is a standard manufacturer reminder—just click "Continue" (functionality remains unaffected). Our chips are pre-updated to bypass firmware locks. Includes a step-by-step setup guide, and our 24/7 support team can assist via video call if needed.
To resolve the issue, open and close the printer cover or power cycle the device to reset it; if the problem persists, try a different chip version or test with another printer, or as a last resort, replace the chip battery.
HP
Compatible HP 218x with chip:
https://mycartridge.com/products/hp-218x-compatible-toner-4-pack-color?_pos=2&_sid=db9f99c5b&_ss=r
Compatible HP 218x no chip:
Compatible HP 218x with chip:
https://mycartridge.com/products/hp-218x-compatible-toner-4-pack-color?_pos=2&_sid=db9f99c5b&_ss=r
Compatible HP 218A :
Compatible HP 218A :
Compatible HP 210A -2P with chip:
Compatible HP 210X-2P with chip:
Compatible HP 210x-2P with chip:
Compatible HP 414A with chip:
Compatible HP 414X with chip:
Compatible HP 206X with chip:
Brother
Compatible Brother DR730:
Compatible Brother DR830 with chip:
Compatible Brother TN229 with chip:
Compatible Brother TN760:
Compatible Brother TN770 :
Compatible Brother TN830:
Compatible Brother TN920:
Canon
Compatible Canon 069H with chip:
- Opens in a new window.
